High Performance Team High Performance Culture

Services · HRD Corp claimable

Four practices, one question: what has to change?

QOM designs, develops and delivers learning through a structured instructional design process. Every programme is rebuilt around your industry, your cases and your vocabulary before it runs.

A large corporate group at a QOM training programme
one programme, one room, one goal

PRACTICE 01

Team Building & Team Bonding

As teams chase business goals, how well they synergise decides the result. QOM uses a 3D model to design, develop and deliver team programmes that shift behaviour rather than fill a day — indoor, outdoor and virtual.

  • Team Diversity
  • Team Bonding
  • Team Motivation
  • Team Dynamics
  • Team Alignment
  • Team Collaboration
  • Team Spirit
  • Team Engagement
See the team building programme
Participants laughing during a QOM team bonding session
A team raising paddles together on a river programme
A large group photo at an outdoor team spirit programme

PRACTICE 02

Leadership & Management Development

A modular programme that supports executives and junior managers from their first steps into management: pre-assessment, a personal growth plan, skills modules, work projects for improvement, then post-programme evaluation. Runs 4–6 months with coursework and assessment between intervals.

  • Supervisory skills
  • First-time managers
  • Senior leadership
  • Personal growth plans
  • Coaching
  • Executive development
See the leadership programme
A management development group at a QOM programme
Managers working through a case study around a table
A classroom leadership session in progress

PRACTICE 03

Strategy & Culture Consultancy

The practice behind AirAsia’s culture change programme and Ajinomoto’s three-year transformation. We start with organisational analysis, not a course catalogue, and stay through the rollout.

  • Organisational Analysis
  • Performance Improvement
  • Competency Mapping
  • Curriculum Development
  • Strategic Planning
  • Culture Change & Alignment
Read the culture change stories
A facilitated strategy session with a standing group
Leaders reviewing documents at a planning table
Ajinomoto staff at a culture transformation programme

PRACTICE 04

Classroom & Professional Development

HRD Corp claimable workshops that earn their keep. Every one is rebuilt around your industry cases before delivery, and can run in English, Bahasa Malaysia or Mandarin depending on the facilitator.

  • Customer Service Quality
  • Project Management
  • Problem Solving & Decision Making
  • Change Management
  • Supervisory
  • Sales Motivation
  • Positive Work Attitude
  • Finance for Non-Finance
Ask for a course outline
A lively classroom activity during a QOM workshop
Participants seated in a circle during a workshop discussion
A workshop group behind their programme banner

The full programme shelf

every one of these is customised

CONSULTANCY

  • Organisational Analysis
  • Performance Improvement
  • Competency Mapping
  • Curriculum Development
  • Strategic Planning
  • Vision & Mission Development

CLASSROOM

  • Customer Service Quality
  • Project Management
  • Problem Solving & Decision Making
  • Change Management
  • Supervisory Skills
  • Sales Motivation
  • Positive Work Attitude
  • Admin Development

EXPERIENCES

  • Team Building & Team Bonding
  • Indoor & Outdoor Adventure
  • Culture Change / Alignment
  • Executive Development Programme
  • Professional Development Programmes
  • Event Management

Employer levy

Every QOM programme is built to be claimed against your levy.

Your levy is already paid. Use it.

Registered employers contribute to the HRD Corp levy every month whether they train anyone or not. QOM programmes are structured for that claim, and we prepare the paperwork your HR team submits — course outline, trainer profiles and quotation.

20+

Years of claims supported

100%

In-house documentation

4–6

Weeks lead time

We prepare the documents — you keep control of the application and the claim through your own HRD Corp portal account.

  1. 1

    Pick the programme

    We agree the outline, duration and participant list with you first, so the documents match what will actually run.

  2. 2

    We send the documents

    Course content, trainer profiles and a formal quotation — the attachments HRD Corp asks for at application.

  3. 3

    You apply for the grant

    Your HR team submits the application through the HRD Corp portal before the programme starts. We answer any queries that come back.

  4. 4

    Train, then claim

    After delivery we return the attendance records and invoice so the claim can be submitted against your levy balance.

How a programme gets built

before anyone books a room

01

Needs assessment

We interview, observe and read the numbers before proposing anything. Sometimes the answer is not training.

02

Instructional design

Objectives, activities and measures are designed against the gap — not pulled off a shelf.

03

Delivery

Senior practitioners facilitate. Indoor, outdoor, virtual or a mix, in English or Bahasa Malaysia.

04

Evaluation

Post-programme assessment against the starting baseline, with a report your management can act on.

Questions we get asked

(before the first meeting)

Culture change consultants work on the behaviour an organisation rewards, not on posters. QOM starts with an organisational analysis to find the gap between the values on the wall and what actually gets promoted, then designs an aligned programme of leadership work, team sessions and management routines that close it. This is the practice behind AirAsia’s culture change across four countries, DiGi’s ~1,000-staff journey and Ajinomoto’s three-year transformation.

Culture changes when leaders change what they tolerate and what they reward. In practice that means four things in order: agree the specific behaviours the business needs, get the leadership team visibly doing them first, run the alignment work down through managers and teams, then change the routines — meetings, reviews, recognition — so the new behaviour is the easy one. Workshops alone do not do it; QOM programmes run over months for that reason.

Expect one to three years for a genuine shift in a company of any size. AirAsia ran as a two-year programme across four countries; Ajinomoto ran three years. Anything promised in a two-day workshop is an awareness session, not a transformation.

Both. QOM Learning Group is a corporate training provider in Malaysia delivering classroom and experiential programmes, and works as corporate training consultants on strategic planning facilitation, competency mapping, organisational analysis and culture transformation — often for the same client, in that order.

The training components are. Facilitated workshops, leadership modules and team programmes inside a consultancy engagement are claimable against your HRD Corp levy when documented as development programmes; pure advisory and analysis days are usually not. We separate them in the quotation so your HR team knows exactly what can be claimed.

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