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Maxis logoMaxis case study · 2002 — 2003

COPE — aligning 500 network engineers

500

NEO engineers aligned

2002 — 2003

Engagement period

Maxis engineers joining hands during a QOM alignment programme

What happened

QOM ran "Challenge of Performance Excellence" (COPE), an alignment programme for 500 Maxis NEO engineers targeting operational excellence. The action plan produced in the programme was adopted by Maxis, and the success of the initiative led to QOM being engaged for the senior management team headed by the CEO.

  • Alignment
  • Operational excellence

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